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ERP consultant, functional consultant, ROLES & DUTIES OF AN ERP FUNCTIONAL CONSULTANT


An ERP consultant plays a vital role to build a successful software system. They deal with the implementation process and try to solve problems that arise during implementation. Any Enterprise resource planning software implementation can be tricky which needs to be match the requirements of the organization workflows and processes including the ERP project undertaken by the Vendor while implementing the ERP modules.

A good ERP consultant should be able to find out the strength and weakness of an ERP product and try to improvise the business process instead of customizing the ERP system. Key understanding of business environment flow and processes of a company enhances; betterment of each and every business processes during the implementation of an ERP solution to enhance quickness in working style with more and more profitability to the organization.

Implementing an ERP software streamline business process and workflows but ERP consultant helps you to provide with best of industry process to maintain growth in both long-term as well as short-term. Understanding of different departments and processes or business models such as Customer Relationship Management, Production, Manufacturing, Human Resources Management, Supply Management, Finance, Product Lifecycle Management, Inventory, Purchase, etc is very important.

As the owner of a company, it may not be possible to have full-fledged knowledge of every department and processes. A Good Consultant helps you to differentiate the existing business process and able to implement the current business flow diagrams and activity diagrams. They helps to grasp the requirements of the customer and able to provide a solution for the problems in the business process.

ERP consultants are sound with technical as well as functional point of view including familiarity with the latest business intelligence tools.

Roles and Duties of an ERP Functional Consultant:

1) Management :

One of the major duties of an ERP consultant is to manage complete lifecycle of ERP implementation this starts from understanding the business processes of an organization till project management and designing of different phases of  implementation which includes – Customizations, integration, support, understanding of forms, fields, workflows etc.

If you hire an Independent ERP consultant ensure all the above list of task of management is handled by the him/her. They also ensure the finalization on the ERP software vendor and managing each and every task either part time or full time based on the project requirements.

2) ERP Support :

Support plays an important role in any ERP software development. ERP functional consultant ensure that the organization implement a complete solution that meet their business needs and lead the client project throughout the development and the support phases. Even after project completion, ERP consultant helps organization for phase 2 development in case of huge ERP implementation.

3) Enhance Business Processes :

ERP consultant ensure the business processes used by organization are optimized for better growth. Consultants helps in business requirements analysis, define objectives of ERP, and transform organization processes at optimum level. Even in ERP solution these processes and workflow are met properly.

4) Resolving Complex issues :

Every organization consist of processes which are easy and complex, another important duty of ERP consultant is to resolve complex processes issues and data mining into the solution.

5) Preparing Test Cases:

Sometimes Functional consultants are also expected to prepare test cases for testing the current ERP system. Testing may also include Unit testing, System Integration Testing, Performance Testing, User Acceptance Testing, Regression Testing, or any client specific software testing.

6) Overall consultancy :

An ERP implementation consist of various modules for departments such as Sales, purchase, accounting, finance, Human resource. An ERP functional Consultant provides necessary support and over all consultancy for each and every department and even for the verticals such as Trading, manufacturing, Service and so on…

7) Training :

Training is one of the important part of any ERP implementation that has been ignored by organization after the implementation. As the end user needs to understand how to software works and which are the functionalities ERP provides. Functional consultant also helps organization with training either at client side or Online. Proper documentation of Training needs to be prepare in order to make optimum use of ERP after implementation.

8) Documentation :

Consultant helps in preparing the system design and documentation including forms, workflows, processes, fields and every other areas which companies are looking out in their ERP system. Documentation also includes the project plan and phases of ERP system. This helps business to create a proper goals of go live.

9) Enhance Knowledge :

ERP consultant helps in update knowledge on domain field practices and related technology. As with ERP software new functions always upgraded in order to ensure businesses gain maximum advantage.

10) Reporting :

Consultant helps in performing daily activities with respect to Business software and provide complete activity reports on the plan, schedules, demo, go live, support phases.

Conclusion : 

No matter which ERP system you are selecting or implementing for your business. A functional consultant helps you to create a proper plan for deploying features that your organization may be missing for business growth.

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