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Odoo Whatsapp Connector | Chat Integration helps you to send messages from Odoo ERP software to different customers, suppliers, vendors and so on… this odoo app seamlessly integrate with your Messenger that helps you to communicate with ease through one of the largest messaging platform. Messaging definition has been changed altogether when Whatsapp was introduced for media and communication.

There may be many social media apps or messaging system available but Whatsapp Chat has changed lives dramatically on both personal as well as professional side. Today for short communication or confirmation Whatsapp is preferred rather than long emails. Integrating WhatsApp with leading ERP software also enhances the use of enterprise systems.

How Odoo Whatsapp Chat integration helps your business:

In any business be it small or large, effective communication plays an important role. Be it sharing feedback or improvising customer communication or employee engagement. ERP software integrated with emails may not be so effective due to spam messages, or ignored by the user. But when you send whatsapp messages through ERP systems ignorance can be minimize. Certain scenarios where Odoo whatsapp integration can be used are sometimes sales person may forget to communicate important aspects between the customer. Invoices may not be shared after selling the goods, or promotional messages may be ignored by the buyer.

odoo whatsapp connector extension bridge integration app

There may be other ways where business process may get affected such as– payments collection getting delayed, because ledgers didn’t get sent when customers asked for them, purchase orders may have not been received on time etc. Revenues get affected; operations and transactions get stagnant resulting in mayhem in management. This scenario can be totally avoided by the implementation of Odoo WhatsApp connector. Let see how the integration between both works:


After purchasing the module you can install the module your Odoo ERP software.

installing odoo whatsapp connector module

Send Whatsapp messages to your Customers :

You can start sending whatsapp messages from customer contact form

Step-1: Setting up whatsapp number:

In Customer Contact form, Enter whatsapp number of customer as showed in the below form.

Make sure use country mobile code without the + sign.

You can use separate Whatsapp number or you enter Whatsapp number in mobile field also.

setting up of whatsapp messages in odoo

Step-2: Message from Odoo to Whatsapp –

Click on the smart button “Message On Whatsapp”.


Step-3: Enter your message :

After you click on the smart button a pop window will be open. As showed in the below screenshot.

Enter your message in the message box and click on the send button.

sending whatsapp messages

Step-4: Send message from Odoo :

Once you click on the send button you automatically redirect on the whatsapp web api page. Then you just need verify the message and click on the Continue.

If it is on the PC, WhatsApp Web page opens. If it is on the smart phone, then your WhatsApp application opens directly, in both cases the conversation opens directly.

whatsapp page

In below screenshot you can see the message.


Send Order Confirmations on Whatsapp from Odoo

After creating the sale order You can send the confirmation message on the customer whatsapp number.

Step-1: Click on the “Send Whatsapp Message” button.

send quotation messages from odoo to whatsapp

Step-2:  Click on the send button

sending quotaation from whatsapp

You can see the below screenshot the template of confirmation order is automatically created, You just need to send the message.””

step-3: After click on the send button you automatically redirect on the whatsapp web api page. Then you just need verify the order confirmation message and click on the Continue.

sending invoice messages on whatsapp

In below screenshot you can see the order confirmation message sent on the whatsapp.

whatsapp message sent from odoo

Send Invoice paid confirmation on Whatsapp from Odoo

After customer paid the invoice of order. You can send the invoice paid message with invoice url on the customer whatsapp number.

Using the Invoice url link customer can view the invoice and download the invoice.

step-1: Click on the “Send Whatsapp Message” button. After customer paid the invoice, then click on “Send Whatsapp Msg” button automatically visible. You can see the below screenshot.

odoo whatsapp connector

Step-2: After clicking on the send button pop window will be open in that you can see the invoice message template and invoice url automatically generated. After that you just need to click on the send button.

sending invoices from whatsapp

step-3: once you click on the send button you automatically redirect on the whatsapp web api page. Then you just need verify the invoice confirmation message and click on the Continue.

 sending quotation and invoices from whatsapp

In below screenshot you can see the invoice paid confirmation message sent on whatsapp.

receiving whatsapp messages in odoo

The above are some of the features of this Odoo App – This app is fully further customizable as per your business processes. For any information on this connector you can connect with us through sales@globalteckz.com

Frequently Asked Questions

This Odoo App is one-time purchase for a particular version of Odoo ERP that you select. For instance V. 14, V13 etc. You dont need to pay monthly fees or licenses.
Yes, this Odoo App is compatible with Enterprise and Community Edition both.
Yes ! You can fully customize this app as per your business needs and requirements. Customization charges are extra based on your requirements. You can contact our team on sales@globalteckz.com
This App comes with a warranty of 6 months from the date of purchase until any custom changes not made on this particular Odoo App by Third-party vendors. The Warranty of this app get Void if any third party customizations made any change in the core code.
Globalteckz offers you 6 months of No Cost support for apps costing above 399 Euros. For less than 399 Euros A 3 Month of Support is provided by Globalteckz Team. Support voids if there is any custom coding done in the core code by third-party vendor.
You can get the demo from our Experts on this Odoo App Kindly email us on sales@globalteckz.com for more information.
This Odoo App may require other supporting Odoo Apps to make the particular module fully functional. All our support apps are provided to you after you purchase this module from our app store. Supportive apps are almost free for community edition & Enterprise edition. That means you dont need to pay any extra cost for the same.

official odoo partners - globalteckz

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Additional information

Available Version

V17, V16, V15, V14, V13


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